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inkproducts.com -Buyers beware - terrible customer service

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Hello all,

Sorry for making this my first post, but this just happened this morning and I have to let it out before I forget...

I purchased one of the CIS (ink delivery system) products for an HP 4620 (arrived 12-7-16) and the black ink leaked all over the inside of my printer.

I contacted the company and the support person told me "I've been doing this for 20 years and there is no way it could have leaked". He walked me through several identifying issues that may have caused the problem...

inkproducts.com -Buyers beware - terrible customer service

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